Third-Party Harassment Policy

At BroadShield Ltd, we are committed to maintaining a safe and respectful working environment for all employees.

We have a zero-tolerance policy toward harassment, including any inappropriate behaviour by third parties such as customers, suppliers, contractors, or visitors.

1. What Is Third-Party Harassment?

Third-party harassment refers to unwelcome, offensive, or intimidating behaviour by someone outside BroadShield that affects one of our employees.

This can include:

Verbal abuse or offensive remarks
Discrimination based on race, gender, age, disability, religion, or any protected characteristic
Inappropriate advances or unwanted physical contact
Bullying, intimidation, or conduct that creates a hostile environment

2. Our Commitment

BroadShield will not tolerate harassment of any kind.

We will act swiftly to prevent and address any such behaviour and take appropriate action against those responsible.

3. Expectations for Third Parties

We expect all third parties interacting with BroadShield to treat our team members with courtesy and respect.

If harassment occurs, BroadShield may:

Issue a formal warning
Terminate contracts or services
Report criminal behaviour to the police

4. Reporting Harassment

Anyone who experiences or witnesses harassment by a third party should report it immediately.

Reports can be made to:

Email: support@broadshield.co.uk
Phone: 0345 880 1818

All reports are handled confidentially and investigated promptly.

5. Ensuring a Respectful Environment

We work with customers, partners, and suppliers who share our commitment to dignity, equality, and respect.

Together, we aim to maintain a professional and safe environment for everyone in all interactions with BroadShield.

October 2024 (Policy BSQP080 issue 1.0)