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This course talks about the importance of communication at work setting keeping in mind the individual preferences and wishes of communication and language needs.
It also talks about how to reduce barriers in communication and the importance of practicing the confidentiality of communication at work.
Mapped to DC 1 (Level 2) - Communication in care settings, DHS 1 (Level 3) - Promote communication in care settings and AN 72 (Level 3) - Support individuals with specific communication needs.


  • 46 minutes

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