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Privacy Policy


We respect your online privacy and identify your need for protection and management of any personal information you share with us.

In order for you to be able to understand the care with which we intend to treat your personal information (information used to identify an individual) we have established an Online Privacy Policy. You are able to visit our website without disclosing any information about yourself. However, if you do wish to disclose personal information we may transfer this within BroadShield or to BroadShield’s third-party service providers, across borders, and from your home country or jurisdiction to other countries or around the world.

We strive to comply with applicable laws worldwide, which are designed to safeguard your privacy. Although laws may differ from each country we intend to adhere to the principles set in the Online Privacy Policy. Our goal is to provide protection for your personal information regardless of where the information is collected, transferred or retained.

Cookies and Other Tracking Technologies

Some webpages utilise “cookies” as well as other tracking technologies. A cookie is a small text file that may be used to collect information about website activity for instance. Some cookies and other technologies may serve to recall personal information previously indicated by a web user. Most browsers allow you to control cookies - you are able to accept them or remove them.

Browsers can be set to notify you when receiving a cookie, or you may prefer to block these with your browser. However, if you choose to delete or block cookies, you will need your original user ID and password to gain access.

Tracking technologies might record information, e.g. internet domain and host names, Internet Protocol (IP) addresses, browser software and operating system types, click stream patterns and dates and times that our site is accessed. Our use of cookies and other tracking technologies allows us to improve our website and user website experience. We may also analyse information, excluding personal information, for trends and statistics.

We have adopted these principles to protect your privacy:

  • Notice

  • Choice

  • Security

  • Access/Accuracy

Notice:  Collecting personal information on the web, we intend to post a purpose statement clarifying why this has been collected and whether we plan to share this information outside BroadShield or with those working on our behalf. We do not intend to transfer personal information without consent to third parties.

Choice: You are able to choose whether or not to provide personal information to BroadShield. The notice provided to you will help you to make this choice. If you choose not to provide information you are still able to visit the website, but access may be restricted to certain options, offers and services. If you choose to have a relationship with BroadShield we will contact you in connection with that business relationship.

Security: Wherever your personal information may be held within BroadShield or on its behalf, we intend to take reasonable and appropriate steps to protect the personal information that you share with us from unauthorised access or disclosure.

Access/Accuracy: To the extent that you do provide us with personal information, BroadShield wishes to maintain accurate personal information. Where we collect personal information from you on the web, our goal is to provide a means of contacting BroadShield should you need to update or correct that information. If for any reason those means are unavailable or inaccessible, you may send updates and corrections about your personal information to and we will make reasonable efforts to incorporate the changes in your personal information that we hold as soon as practicable.

Third Party Services

Third parties provide certain services available on on BroadShield's behalf. BroadShield may provide information, including personal information that BroadShield collects on the web to third-party service providers to help us deliver programs, products, information, and services. Service providers are important means by which BroadShield maintains its website and mailing lists. BroadShield will take reasonable steps to ensure that these third-party service providers are obligated to protect personal information on BroadShield's behalf.

BroadShield does not intend to transfer personal information without your consent to third parties who are not bound to act on BroadShield's behalf unless such transfer is legally required. Similarly, it is against BroadShield's policy to sell personal information collected online without consent.

Age Restriction is not structured to attract children. Accordingly, we do not intend to collect personal information from anyone we know to be under 13 years of age.


We are committed to privacy and, through our membership in the Online Privacy Alliance, are actively involved in, and support, current industry initiatives to reserve individual privacy rights on the internet. Protecting your privacy online is an evolving area, and BroadShield are constantly meeting these demands. If you have any comments or questions regarding our Online Privacy Policy, please contact us. While we cannot guarantee privacy perfection, we will address any issue to the best of our abilities as soon as possible.

Your Consent

By using this website, you consent to the terms of our Online Privacy Policy and to BroadShield's processing of personal information for the purposes given above, as well as those explained where BroadShield collects personal information on the web. Should the Online Privacy Policy change, we intend to take every reasonable step to ensure that these changes are brought to your attention by posting all changes prominently on our website for a reasonable period of time.

Updated April 2024 (Policy CSQP069 issue 3).

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